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Português Switch to LiveAgent & migrate your data from Desk.com today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Stai migrando da Desk.com?
LiveAgent offre la migrazione gratuita da Desk.com tramite il plugin integrato o con l’aiuto del nostro staff tecnico. Trasferire i tuoi dati da Desk.com a LiveAgent è veloce, sicuro e gratuito. Passa da Desk.com a LiveAgent oggi stesso.
Desk.com vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Desk.com
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
|
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
|
Desk.com offers ticketing in plan for $25/agent/month.
|
| Live Chat
A real-time chat widget that you can place on any website.
|
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
|
Desk.com offers Live Chat in plan for $25/agent/month.
|
| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
|
LiveAgent offers Call Center in All-inclusive plan for $49/agent/month.
|
Desk.com offers Call Center in plan for $25/agent/month.
|
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
|
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
|
Desk.com offers self-service portal in plan for $25/agent/month.
|
| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
|
Desk.com offers a Facebook integration in plan for $25/agent/month.
|
| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
|
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
|
Desk.com offers a Twitter integration in plan for $25/agent/month.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers an Instagram integration.
|
Desk.com doesn't offer an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
|
LiveAgent offers a Viber integration.
|
Desk.com doesn't offer a Viber integration.
|
| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
|
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
|
Desk.com offers knowledge base in plan for $25/agent/month.
|
| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
|
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
|
Desk.com offers customer forum in plan for $25/agent/month.
|
| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
|
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
|
Desk.com offers automation and rules in plan for $25/agent/month.
|
| API
A set of functions that allow different applications to work together.
|
LiveAgent offers API functions in Ticket plan for $15/agent/month.
|
Desk.com offers API functions in plan for $150/agent/month.
|
| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
|
LiveAgent offers IVR features.
|
Desk.com doesn't offer IVR features.
|
| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
|
LiveAgent offers video calls.
|
Desk.com doesn't offer video calls.
|
| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
|
LiveAgent offers unlimited history.
|
Desk.com doesn't offer unlimited history.
|
| Unlimited Websites
You can use the software on an unlimited number of websites.
|
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
|
Desk.com offers unlimited websites in plan for $25/agent/month.
|
| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
|
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
|
Desk.com offers unlimited chat buttons in plan for $25/agent/month.
|
| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
|
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
|
Desk.com offers unlimited tickets/mails in plan for $25/agent/month.
|
| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
|
LiveAgent offers unlimited call recording.
|
Desk.com doesn't offer unlimited call recording.
|
| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
|
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
|
Desk.com offers unlimited 24/7 support in plan for $300/agent/month.
|
Usa il nostro plugin per la migrazione da Desk.com
Con pochi e semplici clic puoi far migrare i tuoi dati da Desk.com a LiveAgent. Ti basta accedere alla dashboard LiveAgent e cliccare sul tasto scorrevole nei tuoi plugin. Ti serve solo la chiave API per iniziare la migrazione da Desk.com — nessun altro codice è necessario.
Migrazione gratuita da Desk.com tramite il nostro staff
Contattaci tramite e-mail per farci sapere che vuoi far migrare i tuoi dati da Desk.com. Sposteremo tutti i tuoi dati gratuitamente e in modo sicuro. Nel frattempo puoi sederti, rilassarti e goderti una tazza di caffè.
Dati che puoi far migrare da Desk.com
Persone
Fai migrare agenti, amministratori, utenti finali e clienti con facilità.
Tag
Fai migrare tutti i tuoi tag di settore e ticket.
Ticket
Fai migrare ticket, allegati, campi utenti e campi ticket.
I vantaggi di spostare i tuoi dati da Desk.com a LiveAgent
Servizio clienti stellare
I nostri operatori sono pronti ad assisterti 24 ore su 24.
Servizio di help desk completo
Il nostro software offre più di 170 funzioni di help desk e oltre 40 integrazioni.
Grandi risparmi e ROI
LiveAgent offre un piano gratuito a vita, così come tre piani ad un prezzo speciale.
Tante lingue supportate
LiveAgent è tradotto in 43 lingue diverse (alcune parzialmente) e supporta widget adattabili alla lingua selezionata.
Migrate your data from Desk.com today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
- Storico dei ticket illimitato
- 3 indirizzi email
- 3 moduli di contatto
- 1 chiave API
Medium business
- Tutto ciò che è presente in Small, più
- 10 indirizzi email
- 3 pulsanti di live chat
- Gestione dei reparti
Large business
- Tutto ciò che è presente in Medium, più
- 40 indirizzi email
- 10 pulsanti di live chat
Gratis
- 7 giorni di cronologia dei ticket
- 1 indirizzo e-mail
- 1 pulsante di chat
- 1 modulo di contatto
I motivi per cui le aziende sono passate a LiveAgent
Stai migrando da un altro help desk?
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
Scopri come il software di help desk LiveAgent ha trasformato aziende di vari settori migliorando la soddisfazione dei clienti, la fidelizzazione e i ricavi. Esplora storie di successo di marchi come SATUR, FrëschKëscht, Huawei e molti altri. Inizia oggi la tua prova gratuita di 14 giorni senza bisogno di carta di credito!
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